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In This Issue

Collective Launceston

Upcoming Training Courses

Spotlight On... Communication and Conflict Professional

Risky Business and Mentoring Program

Lock Out Tag Out (LOTO) - When to use it and why

TCCI Room Hire

Continuing Professional Development (CPD)

Customised Training

Upcoming Events

Upcoming Training

Upcoming Training Courses

Hobart

1 Feb - TCCI Hot Topic - New workplace laws and what they mean for your business

22 Feb - Team Leader Essentials

22 Feb - Leadership Essentials

22 Feb - Managing People Performance

Launceston

7 Feb - TCCI Hot Topic - New workplace laws and what they mean for your business

9 Feb - Communication and Conflict Professional

9 Feb - Communication Essentials

9 Feb - Conflict Resolution Essentials

23 Feb - Team Leader Essentials

23 Feb - Leadership Essentials

23 Feb - Managing People Performance

Online
8 Feb - How to manage hazardous manual tasks

10 Feb - TCCI Hot Topic - New workplace laws and what they mean for your business

Training Calendar

Communication and Conflict Professional

This workshop focuses on the foundations of effective and professional communication and conflict resolution techniques.

Combining two of our most popular courses, Communication Essentials and Conflict Resolution Essentials, participants will develop a strong understanding of how effective communication can potentially avoid conflict situations but also how to manage conflict when it arises.

By the completion of this course the participant will be able to:

Understand preferred communication methods
Use common barriers and strategies to be more effective in communication
Have greater confidence interacting with others
Know can understand causes of conflict
Apply conflict resolution strategies
Have greater confidence dealing with conflict in the workplace

This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

Next Workshop

Launceston - Thursday 9 February 2023

Workshop 1: Building the Basics

All businesses regardless of size are required to ensure a safe workplace. This workshop will help you to understand what a WHS management system is and how to implement one (or review your current system).

Workshop content includes:

WHS legislation – what you need to know as an employer
What is a WHS management system and why do you need one
The role of policies and procedures in the workplace
The importance of recording keeping and how to easily record important information

Templates included:

Induction Checklist template
SOP/SWMS template

Next Workshop

Tuesday, 21 February 2023

Workshop 2: Informative Inductions

New workers are the most likely to be injured on the job. Having a good induction can reduce the risk of them being injured and ensure they understand how to stay safe at work.

Workshop content includes:

An outline of the business
Showing where facilities are
Explaining rosters and break times
Training on relevant safety policies and procedures

Templates included:

Induction checklist template
Training needs analysis template
Training plan template

Next Workshop

Tuesday, 7 February 2023

Tuesday, 28 March 2023

More information

Upcoming Webinars

Register Now

Register Now

Continuing Professional Development (CPD)

Occupational Licence holders including; Real Estate Professionals, Electricians, Builders, Gas fitters, Engineers, Architects and Permit Holders are required to maintain their skills and knowledge through ongoing learning, referred to as Continuing Professional Development (CPD).

TCCI can deliver CPD accredited training, and provide evidence to Consumer, Building and Occupation Services (CBOS) on your behalf. Why not register for one of our courses today.

Consumer Building and Occupational Services

TCCI Room Hire

TCCI has meeting rooms available for hire by members and non-members.

The Hobart meeting room has availability for up to 30 attendees in either theatre setup or 15 in boardroom or u-shape setup.

Facilities available include: AV facilities (data projector, screen) - please note this does not include wi-fi; electronic whiteboard; Digital polycom (teleconference facilities) - calls may be subject to additional cost; tea; coffee and filtered water and lectern.

Member - $200 half day - $260 full day
Non-member - $295 half day - $385 full day

To request a room booking, please email admin@tcci.com.au or call 03 6236 3600

More information

Customised training to meet your business needs

TCCI provides customised training solutions to address the specific needs of businesses.

Training, workshops and mentoring can be delivered in the workplace or offsite and can be facilitated to cover a range of skills and issues based on an individual, group or organisational need.

Any of our established Short Courses can be customised to your business.

The TCCI will work with you to:

identify your training, mentoring or coaching requirements

design a solution to meet your budget, time frame and skills requirements

Some examples of customised training:

Dealing with difficult customers
Bullying and harassment
Performance management techniques for managers
Work health and safety
All aspects of human resources
Appropriate Workplace Behaviour
Contact officer training

Talk to us about your training needs on 1300 559 122 or email training@tcci.com.au

TCCI Member Discounts and Offers