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Expert Assistance with Enterprise Agreement

Planning and Negotiation

Planning and negotiating enterprise agreements can be complex processes, but TCCI is here to simplify them for you. Our experienced Workplace Relations team offers assistance with every step of the process, from planning to negotiation, ensuring that businesses achieve fair and mutually beneficial agreements. 

For more information or to schedule a consultation, call us on 1300 559 122 or email hr@tcci.com.au.

Looking to grow your network and strengthen your business connections?

TCCI Business Connect is a brand new, informal networking event designed to bring together Tasmanian businesses for meaningful conversations and collaboration.

This is your chance to:

• Connect with local business leaders and professionals
• Communicate your brand’s message and showcase what makes your business unique
• Build relationships that foster long-term growth and opportunity
• Expand your network by meeting new contacts across diverse industries
• Find solutions to business challenges through shared insights and collaboration

Date and Time: Wednesday, 16 October 2024 - 5pm to 6.30pm
Location: Hobart Workers Club – Level 2/74 Elizabeth St, Hobart TAS 7000

Bring your business cards, ideas, and a readiness to engage in a supportive, relaxed atmosphere.

Whether you’re seeking new partnerships, innovative solutions, or simply looking to connect with others in Tasmania’s business community, TCCI Business Connect is the place to be.

We look forward to seeing you there!

We’re going to be super together

We're excited to share an update on our strategic growth, aimed to bring you even better quality and value.

In June 2023, Spirit Super and CareSuper signed a joint agreement to merge.

Our funds share a vision to become a mid-sized industry super fund with a distinctive focus on customer experience and retirement confidence.

Our merger is on track to take effect on 1 November 2024, so you can look forward to being part of an even stronger fund that has your best interests at heart.

What’s changing?

From 1 November it’s our intention to be called CareSuper. Our commitment to you won’t change and neither will our award-winning service.

So, when you visit our website and app from 1 November, you’ll still recognise our distinctive green Australia map icon, but our name will be different.

Why merge with CareSuper?

Like us, CareSuper is a high performing, profit-to-member industry super fund.

In 2023 we were both named in the top 10 performing funds over 10 years by the peak ratings agency SuperRatings. This year, we’ve both been highly successful in the prestigious WeMoney 2024 superannuation awards:

• Spirit Super – Best for Quality; runner up Superannuation Fund of the Year (Industry).
• CareSuper –  Best for Flexibility; Best for Member Benefits.

Together, we’ll grow sustainably so we can keep bringing you the outstanding value and service that you’re used to.

What if I need help with my superannuation?

We plan to keep and expand our award-winning customer service model and Australian contact centre.1

This means when you call, email or chat with us online, we’ll be here with the information and support you need when you need it.

1 Spirit Super has been ranked number one for customer service in the finance sector (Customer Service Benchmarking Australia, ten consecutive wins since 2022).

Keep an eye out for our updates as we keep you informed about the merger and what it means for you. For more details, visit spiritsuper.com.au/merger-info.

Awards and ratings are only one factor to be taken into account when deciding how to invest your super.

Spirit Super has an agreement with SuperRatings Pty Ltd (SuperRatings) ABN: 95 100 192 283 a Corporate Authorised Representative (CAR No.1309956) of Lonsec Research Pty Ltd ABN 11 151 658 561, AFSL No. 421445 (Lonsec Research) for the provision of research, reporting and marketing services, which permits us to use the SuperRatings logos for marketing purposes. Read about the award methodology at https://www.superratings.com.au/.

Spirit Super has an agreement with WeMoney Pty Ltd (ABN 88 633 007 860) permitting it to use the WeMoney logos, and for WeMoney to promote Spirit Super’s recognition through the WeMoney Awards. Read about the award methodology at wemoney.com.au.

Spirit Super has an agreement with Customer Service Benchmarking Australia (CSBA) (ABN 82 623 476 007) for quality assurance and staff training within our contact centre. Read about the award methodology at csba.com.au.

Avoid the stress of the lead up to Christmas

Anna is offering a practical and individualised Productivity Program though until the end of the year.

This program will:

• Set you up to fully relax and take leave being in control
• Get your thoughts out of your head so you can get done what needs to be done
• Allow you to be fully present to your family, friends and colleagues

Click HERE to check out her website for program details.

Trade Tasmania

New Expressions of Interest are now open for 2025:

Food & Hospitality 2025 in Singapore

Singapore is considered the gateway to Asia and FHA-Food & Beverage provides access to growing markets across this region. Attracting approximately 72,000 attendees across 4 days, the exhibition provides opportunities for lead generation, relationship building and brand awareness through dynamic business exchange, seminars, competitions and masterclasses.

Fine Food New Zealand 2025 in Auckland

Fine Food New Zealand is a trade-only event that showcases new and innovative products, live demonstrations, masterclasses, and food and beverages from around the world. The show floor also features ‘The Best Cellar,’ a dedicated area for wine, beer, spirits, and craft drinks.

More information.

If you have any questions regarding FHA Food & Beverage, Fine Food New Zealand, or any other trade plans or activities, please email trade@stategrowth.tas.gov.au

Direct flights from Hobart to Auckland will make an exciting return in October as part of the Sweet As Reunion between Tasmania and New Zealand. 

Hobart to Auckland flights with Air New Zealand will start on October 27 and fly three days a week across the Tasman on a Sunday, Tuesday and Thursday. The popular route first started in April 2021 and was paused by Air New Zealand in April this year to allow for fleet maintenance works. 

The Hobart to Auckland service provides an additional 24,000 international seats inbound and outbound through to March 2025.  Last year, around 10 per cent of passengers flying into Hobart from Auckland during the previous peak were North American visitors, who can fly to Australia via Auckland, and avoid the congestion of the mainland hubs.

To find out more about the Sweet As Reunion on Hobart Airport’s socials or book your tickets with Air New Zealand today!

Click here to read the latest update from Business Tasmania. 

The latest edition includes:

• Applications open for Advanced Manufacturing Accelerating Growth Program
• Tendering writing workshops: Hobart, Launceston and Devonport
• Business communication workshop – Hobart
• WorkSafe Month 2024: Safe Bodies, Safe Minds

Employer of Choice Assist

TCCI through funding from the Tasmanian Government can support businesses with 20 or less employees to help with:

• Attracting and retaining quality employees
• Ensuring compliance with the Fair Work Act
• Developing, reviewing or implementing workplace policy and procedures
• Measuring employee engagement and satisfaction
• Understanding the benefits of a diverse workforce
• Accessing programs and services to support your business
• Creating and maintaining a mentally healthy workplace
• Becoming recognised as an Employer of Choice

We provide one on one assistance to understand your business needs and then work with you to address these. Some specific examples of how Employer of Choice Assist can work with businesses include:

• Employment contract templates and review
• Modern Award classifications and minimum rates of pay
• Flexible working arrangements
• Ways to consult with your employees
• Development or review of employee handbooks
• Workplace policies and procedures – development, review and implementation e.g. Bullying and Harassment, Grievance procedure, Performance and Conduct policy and procedure
• Employee engagement surveys
• Workplace training recommendations and referrals
• Referrals to relevant government grants, programs and assistance including Business Tasmania, Regional Jobs Hubs and Workplace Health and Safety services

The best part is it is all at no cost to your business. To access this service, complete the expression of interest here or email stacey.joseph@tcci.com.au for more information.

Upcoming Events and Training

Online

7 October - Finance for Non-Finance People Series

11 October - Managing Employees Masterclass Series

15 October - Managing Performance and Attitude Workshop

17 October - Tips & Tricks for Employing Young People

14 November - Flexible Working Arrangements – Thinking Outside the Box

Hobart 

10 October - Team Leader Essentials

10 October - Leadership Essentials

10 October - Managing People Performance

16 October - TCCI Business Connect

22 October - Discover the GC Index - Increase Productivity and Employee Engagement

20 November - Tasmania Report Lunch – Updated date! More details to come

Launceston

24 September - Managing Workloads

24 September - Maximise Your Time

24 September - Managing Workplace Stress

1 October - Team Leader Essentials

1 October - Leadership Essentials

1 October - Managing People Performance

Hobart - Thursday, 10 October 2024

This course combines two of our most popular supervisory courses: Leadership Essentials and Managing People Performance. Designed for those leading and managing others in a workplace context. The full day program includes:

• Understanding the role and responsibility of a team leader/supervisor and its contribution to organisational objectives
• Communicating effectively
• Leadership styles and situational leadership
• Understanding communication and behaviour styles
• Managing performance and identifying causes of poor performance
• Having difficult conversations
• Monitoring performance and follow up

Learning Outcomes

By the completion of this program participants will develop:

• Greater confidence in leading people and teams
• Improved understanding of how to communicate with and engage team members
• Ability to proactively manage performance
• Strategies to more effectively manage their team
• Clear understanding of the roles and responsibilities of team leaders and supervisors and how that relates to organisational objectives

Who should attend?

This program is suitable for new and emerging supervisors, leaders, managers and team leaders. The program is designed to provide participants with practical skills and improved confidence to manage and lead employees in the workplace.

Friday 25 October 2024 - Friday 20 December 2024

This series of workshops has been designed in consultation with industry.

Workshop topics have been selected based on identified development needs for new and emerging supervisors, team leaders and those in a position that oversees others. Participants will have the opportunity to access individual support to assist implementation of workshop content as part of the series.

Participants will have the opportunity to access individual support to assist implementation of workshop content as part of the series. 

More information.

Friday 11 October 2024 - Friday 20 December 2024

The Managing Employees Masterclass Series covers a number of key people management topics over six workshop sessions spread out over the year. This series is ideal for those new to working in employee management or those wanting to improve their skills and knowledge in this area.

More information.

Upcoming HSR Courses

Need training at your workplace, contact HSR Consulting today to discuss your training needs 03 6227 2210 or email admin@hsrconsulting.com.au 

• 7 October - Provide CPR
• 7 October - Work Health and Safety Representative
• 8 October - Provide CPR
• 11 October - Provide First Aid
• 14 October - Work Health and Safety Representative - Refresher
• 18 October - Supervise Asbestos Removal
• 21 October - Provide CPR
• 28 October - Work Health and Safety Representative
• 4 November - Asbestos Awareness
• 4 November - Provide CPR
• 11 November - Work Health and Safety Representative - Refresher
  
• 21 November - Provide First Aid
  

*TCCI members get 10% off training - this can be applied at the final checkout stage.

Continuing Professional Development (CPD)

 
Occupational Licence holders including; Real Estate Professionals, Electricians, Builders, Gas fitters, Engineers, Architects and Permit Holders are required to maintain their skills and knowledge through ongoing learning, referred to as Continuing Professional Development (CPD).

TCCI can deliver CPD accredited training, and provide evidence to Consumer, Building and Occupation Services (CBOS) on your behalf. Why not register for one of our courses today.

Consumer Building and Occupational Services

TCCI Room Hire

Customised training to meet your business needs

TCCI provides customised training solutions to address the specific needs of businesses.

Training, workshops and mentoring can be delivered in the workplace or offsite and can be facilitated to cover a range of skills and issues based on an individual, group or organisational need.

Any of our established Short Courses can be customised to your business.

The TCCI will work with you to:

• identify your training, mentoring or coaching requirements
• design a solution to meet your budget, time frame and skills requirements

Some examples of customised training:

• Dealing with difficult customers
• Bullying and harassment
• Performance management techniques for managers
• Work health and safety
• All aspects of human resources
• Appropriate Workplace Behaviour
• Contact officer training

Talk to us about your training needs on 1300 559 122 or email training@tcci.com.au

Head4Work can get a snapshot of your workplace's risk profile by getting your workers to complete online surveys, allowing you to access a report that provides a detailed understanding of where critical shortfalls in workplace mental health safety may exist within your organisation. This data provides you with a tailored evidence-based approach to identifying and addressing workplace mental health risks.

Head4Work is completely free for Tasmanian businesses. 

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